98% of cases handled by the Cleansing and Maintenance Division resolved throughout 2025

The Cleansing and Maintenance Division resolved 98% of all cases it received over the past year. This was announced by the Minister for the Environment, Energy and Public Cleanliness Miriam Dalli and the Parliamentary Secretary for Public Cleanliness Glenn Bedingfield during a press conference. Throughout 2025, 23,090 reports were received. Of these, 98% were successfully resolved. Most reports were submitted through the app (13,794), followed by phone calls (7,101) and emails (1,910). The Division successfully collected 19,500 tonnes of waste, of which 9,000 tonnes were construction waste. This represents a decrease compared to 2024, when 57,300 tonnes were collected, including 46,000 tonnes of construction waste, most of which was waste collected from Ħal Far in preparation for the track project. This reduction reflects the commitment of the public, who are fully collaborating in the national effort toward greater public cleanliness. The Clean & Upkeep app continued to serve as an important communication tool between the public and the Division, with 1,899 downloads registered in 2025. Since the door-to-door collection project for BCRS containers began up to yesterday, 1.13 million containers have been collected. The project also registered 10,604 requests and 3,628 clients. For this initiative, the Division invested around €200,000. Parliamentary Secretary Glenn Bedingfield said these results are clear evidence of the Government’s ongoing commitment to strengthening public cleanliness and continuing to improve quality of life. “The results we announced today reflect what we have planned for this year. We will be taking the BCRS scheme to a national level, we will be making the largest-ever investment in maintenance in every locality, and for the first time we are building a structured collaboration with the Ministry for Gozo, so that the benefits reach everyone without exception.” “At the same time, we are embracing technology as an essential tool for better public service. From underground bins that improve aesthetics and efficiency, to AI-powered drones and smart bins that will transform how we manage waste. Throughout 2026, these initiatives will form the foundation of a more modern, more sustainable and more efficient system. A system that works for the people and for the country,” Parliamentary Secretary Bedingfield concluded. Minister Miriam Dalli said, “Above all, this work depends on people. The workers are the ones who, every day, consistently and often quietly, make this service possible. Their work is not always visible, but its impact is felt by everyone, in every locality, on every street and in every corner of the country. That is why, as a Government, we will continue to invest in training, working conditions, safety mechanisms and modern tools that improve both efficiency and safety.” Photo (MEEC)