The sixth edition of Premju Servizz bi Tbissima was launched by the Malta Competition and Consumer Affairs Authority (MCCAA) in Paola.
Parliamentary Secretary for Consumer Protection and Public Cleansing Deo Debattista said that such initiatives put the consumer at the centre of their operations. “Through this award, the Authority is also encouraging traders to recognize the value of excellent service and thus be the voice of the consumer,” said Parliamentary Secretary Debattista. He closed his speech by wishing well all the operators taking part in this campaign.
MCCAA Chairperson Helga Pizzuto said that Premju Servizz bi Tbissima strengthens the relationship between traders and consumers. The importance of this relationship came under the spotlight during the difficult times of the pandemic as consumers relied on sellers for the provision of essential products and services, all with heightened safety measures in place. She also noted that a good number of local traders also changed or adapted their business model by shifting their services online and started offering delivery services.
The Premju Servizz bi Tbissima award offers consumers the opportunity to appreciate and thank sellers who do their utmost to provide a good service. Local consumers can vote for sellers who fall under one of the competition’s four main categories: fashion and beauty, supermarkets and mini-markets, electronic products and household goods, and online local sellers. The competition allows consumers to vote for more than one seller, even within the same category, but they can only vote once for the same seller.
Consumers can vote in this competition through the competition website at servizzbitbissima.mccaa.org.mt. This year the competition period is open from Friday 23rd July 2021 till Friday 20th August 2021. Consumers who participate in this competition will be eligible to win one of four cash prizes of €100 each.
The Premju Servizz bi Tbissima award is tied to a code of conduct and hence the companies most voted for in each category will be checked by the Authority to confirm that they meet the criteria of the award’s code and are eventually confirmed as winners.
The winners of the four categories will be announced during an award giving ceremony and will each receive a trophy and a certificate. The winners will also be given the opportunity to use the Servizz bi Tbissima logo in their retail outlets and on their promotional material.
